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Mobile Banking

Mobile Banking Solutions

Keep Premier Bank's services in your pocket with our Mobile App1. Download our free app for your Apple® or Android™ device and enjoy the freedom of mobility. Enroll in Mobile Banking through Online Banking and then download our app. 
Download on the Apple App Store Get it on Google Play

Mobile Banking Benefits

Premier Bank Solutions

How to Enroll in Mobile Banking

  • 1

    Log into Online Banking and click the All icon.

  • 2

    Select Settings and then Mobile Banking.

  • 3

    Here you can enroll devices or make changes to an existing device.

Card Control

Card Control

Manage Your Debit Card with Our Mobile App1
  • Turn your card on and off within seconds if it is temporarily misplaced to prevent fraud
  • Control access by location, merchant category and transaction type
  • Set transaction limits
  • Have 24/7 access to control your card outside of traditional banking hours

FAQs

  • Our mobile banking app is free to download and use. Standard data rates from your wireless provider may still apply. Learn more about Mobile Banking.
  • Yes, you must first enable your account(s) for Online Banking before using Mobile Banking. Learn more about Mobile Banking & Online Banking
  • We support most wireless phone carriers, including AT&T, Sprint, T-Mobile, and Verizon.
  • Yes, a data plan is needed. Please check with your wireless carrier for more information.
  • Yes, our mobile banking service utilizes data encryption, password access and application time-out when your mobile device is not in use. Only the mobile devices that you enroll can access your accounts. In addition, no account data is ever stored on your mobile device. In the event your mobile device is lost or stolen, the service can be immediately disabled on the Mobile Banking Center through Online Banking or by calling us at 1-877-367-8178.
  • If you are concerned about misuse of your mobile device, contact your mobile service provider immediately to stop all wireless service. Additionally, sign on to Online Banking and disable or remove your device within the Mobile Banking Center.
  • Unfortunately you are not able to complete this on the App. You can utilize the forgotten user id / forgotten password feature from the internet browser on your frequently used computer. If you are not able to complete that process, please call Customer Care for password assistance only. You will need to visit your local branch for assistance with user id.
  • You may experience trouble logging into the mobile app for two reasons.
    1. Your password has expired. To change your password, log onto Online Banking through an Internet Browser. Once logged in, click "More," and then "Customer Service". Choose "Password" and then create a new password.
    2. You're currently locked out of Online Banking. When an incorrect password is attempted multiple times, a user can become locked out of their Online Banking and mobile app.

    * First, try logging into Online Banking through a Browser. If you're able to login to the online banking system but not the mobile app, please wait at least 24 hours from your last login attempt to try again. If a user attempts to log in to the mobile app before it has been 24 hours from their last login, for security purposes, the user will not have access to the app for an additional 24 hours.

    * If you're unable to access Online Banking through both the Mobile App and the Internet Browser, please utilize the "Forgot Password" or "Forgot Username" option from the Internet Browser.

    If the above steps have been attempted, and you continue to experience trouble logging in, please call customer service for further assistance.

Take us with you.

Near or far, managing your finances anytime and anywhere is as simple as downloading our app. 
Download on the Apple App Store Download on the Apple App Store

Helpful Links

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1Your use of Premier Bank Mobile Banking services are governed by the Terms and Conditions document given during enrollment. Standard data rates from your wireless provider may still apply.