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Identity Theft & Fraud

Identity Theft & Fraud on the Rise: How to Protect Yourself

Identity theft and fraud have a devastating effect on many people’s lives, and the crimes are becoming more widespread. If a criminal gains access to your personal or financial information, your accounts and good name can be ruined, and your stress levels will rise. Preventing identity theft and fraud starts with education. Consider these security topics to help protect yourself and your loved ones.

What is identity fraud?

Fraud occurs when thieves steal money by creating fake accounts using a real person’s name and information that they obtained without consent. This crime increased 16% in 2016, a record surge according to the 2017 Identity Fraud Study by Javelin. With 15.4 million victims in the United States, identity fraud has resulted in a combined $16 billion stolen from consumers.

What is identity theft?

Identity theft occurs when an unauthorized person attempts to use your bank account or personal information to open a new bank account, apply for a new loan in your name or engage in other fraudulent acts. Ohio is ranked #27 with 11,009 complaints in 2016, Indiana is #40 with 5,091 and Michigan is #1 with 17,430 complaints. There are several types of identity theft:

1. Account Takeover Fraud

Account takeover fraud saw a 61% surge in 2016. This type of identity theft occurs when criminals use a victim’s personal information, often from a data breach, to change the victim’s account information or add themselves as a new user to the account. With access to a victim’s bank account, they can take over credit card accounts, checking accounts, savings accounts or brokerage accounts. Criminals conceal their activities by updating the email addresses and contact information within the account, so no red flags are raised. Identity thieves mainly use the following information to commit account takeover fraud:

  • Bank account login information (username, password, PIN)
  • Social Security number
  • Email address
2. New Account Fraud

New account fraud, which increased 15% in 2016, occurs within the first three months of a new account being opened. Fraudsters open a new account in someone else’s name just to commit fraud, such as depositing and withdrawing stolen or counterfeit checks. Often, the victim’s information is obtained from a data breach, which is becoming much more common in the U.S. Most people find out they’ve been a victim of this type of fraud when they review their credit report and notice a discrepancy, or if they receive a call from a debt collector.

3. Card-Not-Present Fraud

Card-not-present fraud saw a 40% increase in 2016. With this type of fraud, purchases are made without presenting a physical card to a merchant, such as an online transaction. Criminals typically get the card details from skimming, phishing or other methods. With the transition to EMV chip cards, this type of fraud has been harder to commit, but it still occurs because not all merchants are accepting the chip technology.

Everyone’s at Risk for Fraud

Both online and offline users are at risk for identity theft and fraud, but the Javelin study found that your online habits can determine your risk category:
  • Offline Users: If you’re not much of an internet user, you are at less risk than those who are. However, the study found that these consumers incur higher losses, and take 40 days on average to detect the fraud.
  • Online Users: Social networkers are 46% more likely to have account takeover fraud. Shop online? You’re in the higher risk category. In fact, women who are digitally connected and shop online are 30% more likely to be a fraud victim. However, these consumers are also much better at detecting fraud within a week which helps mitigate the problem.

How to Protect Yourself from Identity Theft & Fraud

Protecting your identity is paramount to keeping your personal information safe. Be vigilant in safeguarding valuable information like your Social Security number, PIN, bank account logins and passwords. Also, be careful with paper documents – shred them, or opt for paperless statements. Never share your sensitive information with anyone, and keep important documents locked up in a safe. Here are a few other tips to prevent identity theft:
  • If a “bank” calls you asking for payment information – do not provide it. Banks don’t initiate calls you didn’t ask for. Instead, hang up, and call your bank to verify if it was them. If it wasn’t, they can place a fraud alert on your account.
  • Review your credit report at least every year for new accounts you didn’t open and suspicious transactions. You are legally entitled to one free credit report from each credit bureau every 12 months from
  • If you lost your credit or debit card, report it immediately. Also, check your accounts frequently for suspicious charges, and report them ASAP. A good way to keep tabs on your account is to set up alerts in your online banking account.
  • Don’t choose the same password for multiple accounts. Select a hard to guess password with a combination of symbols, numbers and upper and lowercase letters. A good way to remember a password like this is to spell out a longer sentence, use the first letter in each word, then add a comma and a year and a character, like this: “I love to eat lasagna at night, 1983Your password would be, “Iltelan,1983!”
  • Only buy online from secure websites that encrypt their data using https. Once you’ve made a purchase online, log out from that website.

Is Premier Bank a Secure Site?

At Premier Bank, securing your personal information is of the utmost importance to us. When coming to our website - - you should see the “https” protocol at the beginning of the website’s address, and a padlock to the left of our name.

This means that you are on a secure website. Websites that begin with https use Secure Sockets Layers (SSL). SSL is a security technology that enables websites and browsers to establish an encrypted link to ensure that data being passed through, like credit card numbers or online banking login information, is protected. A simple way to remember the difference between a secure website and one that’s not is that the “s” in “https” stands for security.

If you suspect you’ve been the victim of fraud, please contact us immediately at 877-367-8178 or visit a branch. Even if it turns out to be nothing, it is better to have reached out. Remember, we are better together.  


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