COVID-19
Stay Informed
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Branch Lobby Services
Branch Lobby Services
We are happy to welcome our clients back to our lobbies for banking transactions. We may temporality close branches for deep cleaning and for the safety of our clients and employees. Please check this page for updates.
We are keeping you and our team safe by :
- Requiring our staff and customers who enter the lobby to wear masks
- Placing markers on the floor to help ensure social distancing
- Actively disinfecting high-touch surfaces
If you have been exposed to someone with COVID-19 or are showing symptoms, please use:
- Online Banking with 24-hour access
- Mobile Banking for access anywhere, anytime
- Our friendly Customer Care Center at 877-367-8178
- Our network of surcharge-free ATMs
Helpful Resources
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The federal government began sending a second round of economic impact payments (known as stimulus checks) to eligible Americans in March 2021.
For most taxpayers, payments are automatic, and no action is needed. Eligible recipients who have previously received electronic payments from the IRS will receive payment through an ACH deposit, and all other eligible recipients will receive a check or pre-paid card sent via the U.S. Postal Service.
If you have any questions, would like to check the status of your stimulus payment or need to add your direct deposit information, please visit IRS.gov.
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We are currently accepting applications for loan forgiveness for all Paycheck Protection Program loans originated in 2020. Premier Bank is utilizing an online portal to process all requests for PPP loan forgiveness. In order to apply through the portal, a unique link is required. If you have not received your secure link, please contact your loan officer.
Secured links for Paycheck Protection Program loans originated in 2021 will be supplied at a future date.
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Manage your finances from home with Online Banking and Mobile Banking.* You can:
- Check your balance, transfer funds and review transaction history.
- Deposit checks with Mobile Deposits and pay bills within our app.
- Use People Pay to send cash to friends and family through an email or text message.*
- Open accounts online within minutes.
- Make a deposit at any Premier Bank and withdraw cash and check balances at over 32,000 surcharge-free ATMs within the MoneyPass Network. Find the nearest location.
- We can accommodate remote check deposit needs, please contact the Treasury Management team for assistance.
- Call our automated phone service and take care of simple banking tasks quickly, anytime by calling 1-888-511-1077.
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As a community bank, supporting our clients and communities is our first priority. If you or your business are experiencing financial hardship due to the Coronavirus (COVID-19) outbreak, please talk with your local branch or call our Customer Care Team at 1-877-367-8178 to discuss financial assistance options.
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Unfortunately, fraudsters try to take advantage of times of uncertainty. Premier Bank will NEVER contact you to ask for your account number, card number, password or PIN.
If you suspect you have become a victim of fraud, call us at 1-877-367-8178.
By actively monitoring your account through Online Banking and our banking app1, you can ensure no suspicious activity has occurred. Enjoy the convenience and comfort of email and/or text alerts which can be set up within Online Banking.
Learn how you can prevent fraud by viewing our Fraud Prevention tips on our blog.